*Please note: Digital purchases are non-refundable.
Turn every project into repeat clients and referrals. The Luxe Client Experience Collection gives you the tools to deliver a polished, high-end experience from Day 1, leading to strong relationships, more trusting clients, and better outcomes.
With a refined Welcome Guide, Client Email Templates, a clean Design Presentation, and a high-impact Home Care Guide, you can create a seamless design journey — one that feels memorable to clients and effortless for you.
4 RESOURCES
instant download
easy to edit
professional copy
video tutorials
on-brand designs
$749 USD
Add to cart
save time, energy, & uncertainty. customize your templates once. use them again & again.
This beautiful, info-packed guide reinforces your commitment to their project while setting key boundaries (that clients will actually want to follow).
i. WELCOME GUIDE
This clean, polished Design Presentation helps win clients over to your ideas, gaining full trust in your selections and partners before orders are placed.
II. DESIGN presentation
Save yourself hours of time every single project with 31 pre-written Email Templates, from client onboarding to project admin to the final sendoff.
III. PROCESS EMAILS
A "referral-worthy" client experience doesn't mean a problem-free project. It means that clients trust you to handle it. They feel supported, cared for, and wowed at every step — and they can't wait to tell their friends about you.
The Home Care Guide wraps up their experience with a final, luxury touch they'll reference for years and years – and remember you when they do.
IV. HOME CARE GUIDE
Deliver a consistent, polished experience worthy of a high-caliber design studio — and save a ton of time while you're at it.
Strengthen client trust at each stage of the design process while gently dissuading problem behaviors (like micromanaging) that can lead to lost profit.
Easily edit fonts, colors, and imagery to create cohesive, on-brand resources that feel tailored to your studio.
Beautiful design, professional copy, and strategic positioning connect with high-end clients' values: quality, service, professionalism.
The details in each of these resources are thoughtfully crafted for how designers want to manage projects and what makes clients a dream to work with.
Follow quick walkthrough videos to customize your templates with confidence. Or, contact our team for done-for-you customization.
Purchase The Collection
Get instant access to your fully designed Luxe Client Experience Collection templates. No waiting — simply download and get started.
customize
& implement
Add your brand fonts, colors, and details directly in Canva. Follow the included video tutorial to update content with ease and make it feel entirely your own. Need support? We're happy to help.
ELEVATE EVERY PROJECT
Use your new resources to deliver a polished, high-end client journey from Day 1 through final handoff — building trust, saving time, and inspiring repeat clients and referrals.
Purchase your template
01
WELCOME GUIDE
Set a strong project tone, nip micromanagers and problem-clients in the bud, and win that oh-so-coveted stamp of client trust from Day 1. All with this beautiful, info-packed Welcome Guide.
02
DESIGN PRESENTATION
Win clients over to your design ideas — and make it easier to execute those ideas — with this clean, structured Design Presentation that feels like their first project reveal.
03
CLIENT PROCESS EMAILS
Copy. Paste. Personalize. SEND. These templates save you hours of time every single project, letting you deliver a high-end client experience effortlessly.
04
HOME CARE GUIDE
Give clients a resource they will reference and share for years — and that will make them think of you. This final touch wraps up a luxury experience sure to inspire referrals.
take it from them
"This Welcome Guide is the perfect kickoff to officially working together. It shares exactly what clients need to know early on without feeling overwhelming."
— KRISTEN P., CHICAGO, IL
“I used to feel like projects never fully ended. This [Home Care Guide] puts a clear bow on the work and helps wrap everything up in a thoughtful way…until the next project."
— INTERIOR DESIGNER, MIDWEST
“The client process emails have transformed my workflow. They’re beautifully written and incredibly clear, which makes the client journey feel seamless from beginning to end. They anticipate client questions before they even arise and take so much off my mental plate. Everything now feels consistent, elevated, and deeply aligned with the experience I want my clients to have.”
— ELISSA g., los angeles
It depends on the resource. The Welcome Guide and Client Process Emails are 80% done for you. Make your design updates, adjust any details to match your studio's procedures, and they're ready. (We estimate they can be done within 1-2 days.)
The Design Presentation and Home Care Guide templates will require a bit more editing, since they get personalized to each client — but that's what makes them so impactful.
Note: If you ever need support or want done-for-you customization, our team is happy to help.
YES. We highly recommend that you have 5-15 high-quality photos to showcase. Our templates are built to highlight your work; effective visual representation is the key to making the most out of them. The provided stock photos may be used.
There is very little integration involved with these templates. The resources can be downloaded from Canva and sent to your clients as an attached or linked PDF via email. Email templates can be used in your inbox or client portal.
Let's look at it from three angles: quality, time, and investment. From a quality perspective, anything custom will, of course, be more attuned to your business. However, these templates come close, thanks to our deep well of experience. From a time perspective, customizing a template is significantly faster — think less than 1 week versus 4-6 weeks for custom. Our templates are also a significantly smaller investment: $750 compared to the $3k-$5k we charge to create these 4 pieces custom.
Absolutely! If you're interested in having our team customize your template, please reach out to us via email at support@ochreandbeige.com for more details.
We recorded a video tour below to help you see exactly what you'll find inside the resource. If you have additional questions, please ask!
Save 50% by purchasing these resources as a collection. Or, choose only what you need to complete or elevate your existing process.
From first impressions to final deliverables, our templates are designed to help interior designers like you communicate with confidence, streamline your process, and book more of the projects you love.